Policies

Last updated: August 23, 2026

GRVTYKILLS operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). GRVTYKILLS is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at grvtykills@yahoo.com or contact us at 6980 Big Tree Rd, Pavilion NY 14525-9138, United States. For the purpose of applicable data protection laws, we are the data controller of your personal information.

Refund & Return Policy

Effective Date: July 14, 2026

At GRVTYKILLS, we stand behind the quality of our products. If you’re not completely satisfied with your purchase, please review our policy below.

Return Eligibility

Returns must be requested within 14 days of the delivery date.

To qualify for a return, all items must:

Be unworn, unwashed, and unused.
Have all original tags attached.
Be returned in their original packaging.
Be free of odors, stains, pet hair, or any signs of wear.
Include proof of purchase or order number.

Items that do not meet these conditions may be refused and returned to the customer.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

Sale or clearance items
Limited edition or exclusive drops
Gift cards
Custom or personalized products
Items marked “Final Sale”
Worn, washed, altered, or damaged items caused by the customer

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, you must contact us within 48 hours of delivery.

Please include:

Your order number
Clear photos of the item
Photos of the packaging
A brief description of the issue

If approved, we will replace the item or issue a refund at our discretion.

Exchanges

We currently offer exchanges only for sizing or defective merchandise, subject to product availability.

If the requested size is unavailable, store credit or a refund may be offered at our discretion.

Return Shipping

Customers are responsible for all return shipping costs unless the return is due to our error or the product arrived damaged or defective.

We recommend using a trackable shipping service. GRVTYKILLS is not responsible for returns lost or damaged during transit.

Refunds

Once your return has been received and inspected, we will notify you of the approval or denial of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable.

Refused Returns

Returns that do not comply with this policy may be refused and shipped back to the customer at the customer’s expense.

Order Cancellations

Orders may only be canceled before they have entered processing or shipment. Once an order has been processed or shipped, it cannot be canceled.

Chargebacks

Customers agree to contact GRVTYKILLS before initiating a chargeback or payment dispute so we have the opportunity to resolve the issue.

Fraudulent chargebacks may be disputed using shipping records, tracking information, delivery confirmation, and other order documentation.

Limitation of Liability

GRVTYKILLS is not responsible for delays caused by shipping carriers, weather, customs, or circumstances beyond our control.

For all return or refund requests, please contact us before sending any item back.

Email: grvtykills@yahoo.com

By placing an order with GRVTYKILLS, you acknowledge that you have read and agree to this Refund & Return Policy.

GRVTYKILLS Terms of Service

Effective Date: July 14, 2026

Welcome to GRVTYKILLS. By accessing or purchasing from our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website or purchasing our products, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, and Return Policy. If you do not agree with these terms, please do not use our website.

2. Eligibility

You represent that you are at least 18 years old or have permission from a parent or legal guardian to use this website and purchase products.

3. Products & Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, change pricing, or modify product descriptions at any time without notice.

We strive to display product colors and images accurately, but we cannot guarantee that your device’s display will accurately reflect the actual colors or appearance of the products.

4. Pricing

All prices are listed in U.S. Dollars (USD).

We reserve the right to correct pricing errors at any time. If a pricing error occurs after an order has been placed, we reserve the right to cancel the order and issue a full refund.

5. Orders

GRVTYKILLS reserves the right to refuse, limit, or cancel any order for any reason, including but not limited to:

Suspected fraud
Incorrect pricing
Product availability
Violation of these Terms
Billing or shipping concerns

If your order is canceled after payment, you will receive a full refund to your original payment method.

6. Payment

Payment must be received before orders are processed.

We use secure third-party payment processors. We do not store your payment information.

7. Shipping

Shipping times are estimates only and are not guaranteed.

GRVTYKILLS is not responsible for shipping delays caused by:

Weather
Carrier delays
Customs
Holidays
Incorrect addresses
Lost or stolen packages after confirmed delivery

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if packages are returned due to an incorrect address.

8. Returns & Exchanges

Please refer to our Return Policy for complete information.

Unless otherwise stated, all sales are final on limited releases, collaborations, clearance items, and products marked as final sale.

Returned merchandise must be unworn, unused, and in its original condition.

9. Intellectual Property

All content on this website, including but not limited to:

GRVTYKILLS name
Logos
Graphics
Artwork
Product designs
Photography
Videos
Product descriptions
Website design

is the exclusive property of GRVTYKILLS and is protected by copyright, trademark, and other intellectual property laws.

No content may be copied, reproduced, modified, distributed, sold, or used without our prior written permission.

10. User Conduct

You agree not to:

Use our website for unlawful purposes
Attempt to hack or disrupt our services
Upload malicious software
Infringe on intellectual property rights
Harass or abuse employees or customers
Submit false information

Violation of these terms may result in termination of access to our website.

11. Limitation of Liability

To the fullest extent permitted by law, GRVTYKILLS, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

12. Disclaimer

All products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted or error-free operation of our website.

13. Indemnification

You agree to indemnify, defend, and hold harmless GRVTYKILLS, its owners, employees, affiliates, successors, and partners from any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising from:

Your violation of these Terms
Your misuse of the website
Your violation of any law or third-party rights

14. Chargebacks

If you experience an issue with your order, please contact us before initiating a chargeback.

Fraudulent chargebacks may be disputed with supporting documentation, including order records, shipment tracking, and communication history.

15. Accuracy of Information

You are responsible for ensuring that all information submitted during checkout is accurate and complete.

GRVTYKILLS is not responsible for issues resulting from incorrect customer information.

16. Third-Party Services

Our website may contain links or integrations with third-party services, including payment processors and shipping providers.

We are not responsible for the content, policies, or actions of third-party websites or services.

17. Force Majeure

GRVTYKILLS shall not be liable for delays or failures in performance caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, labor disputes, carrier interruptions, government actions, war, pandemics, internet outages, or supply chain disruptions.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be brought exclusively in the state or federal courts located in New York, and you consent to the jurisdiction of those courts.

19. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon posting to this website.

Continued use of the website constitutes acceptance of the revised Terms.

20. Contact Information

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

GRVTYKILLS Shipping Policy

Last Updated: July 14, 2026

Thank you for shopping with GRVTYKILLS. We appreciate your support and strive to process every order as quickly and accurately as possible. Please read our shipping policy before placing your order.

Order Processing

Orders are typically processed within 2–5 business days (Monday through Friday, excluding holidays).
During product launches, sales, holidays, or high-volume periods, processing times may be extended.
You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Times

Shipping times are estimates provided by the shipping carrier and are not guaranteed.

Estimated delivery:

Domestic (U.S.): 12 - 14 business days
International: 7–21+ business days, depending on destination and customs processing.

GRVTYKILLS is not responsible for delays caused by shipping carriers, weather, customs, natural disasters, or other events beyond our control.

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address.

If an incorrect or incomplete address is provided:

We are not responsible for packages delivered to the wrong address.
If the package is returned to us, the customer is responsible for paying any additional shipping charges to resend the order.
Orders cannot be changed once they have entered the fulfillment process.

Lost, Stolen, or Delivered Packages

Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

GRVTYKILLS is not responsible for:

Lost packages
Stolen packages
Packages marked as “Delivered” by the carrier
Shipping delays caused by the carrier

If your package is lost or missing, please contact the shipping carrier directly to file a claim using your tracking number.

Damaged Packages

If your package arrives visibly damaged:

Take photos of the package and contents immediately.
Contact us within 48 hours of delivery.
Keep all original packaging until the issue is resolved.

We will review each claim individually and determine an appropriate resolution.

Shipping Costs

Shipping charges are calculated during checkout based on your location and selected shipping method.

Shipping fees are non-refundable once an order has shipped.

International Orders

Customers are responsible for any:

Customs duties
Import taxes
VAT
Brokerage fees
Other government-imposed charges

GRVTYKILLS has no control over these fees and cannot estimate their cost.

Returned or Refused Shipments

If an order is returned because:

The address was incorrect,
Delivery was refused,
The package was unclaimed,

the customer will be responsible for any return shipping fees and the cost to reship the package.

Pre-Orders

Products marked as Pre-Order will ship once inventory becomes available.

If your order contains both pre-order and in-stock items, your order may ship together once all items are available unless otherwise stated.

Order Cancellations

Orders may only be canceled before they enter processing.

Once an order has been processed or shipped, it cannot be canceled.

If you have any questions regarding your order or this Shipping Policy, please contact our customer support before placing your order.

By placing an order through GRVTYKILLS, you acknowledge that you have read and agree to this Shipping Policy.

Phone 1-585-815-5334

email - grvtykills@yahoo.com

GRVTYKILLS® LEGAL NOTICE

Effective Date: August 19, 2026

This website and all associated content are operated by GRVTYKILLS (“GRVTYKILLS,” “we,” “us,” or “our”). By accessing, browsing, purchasing from, or otherwise using this website, you acknowledge and agree to the terms of this Legal Notice and any other policies posted on this website.

Intellectual Property

Unless otherwise stated, all content displayed on this website, including but not limited to the GRVTYKILLS name, logos, symbols, graphics, artwork, product designs, clothing designs, photographs, videos, slogans, packaging designs, website graphics, written content, and other creative materials, is owned by or licensed to GRVTYKILLS and is protected by applicable intellectual property laws.

No GRVTYKILLS content may be copied, reproduced, modified, distributed, published, sold, displayed, transmitted, or used for commercial purposes without prior written authorization from GRVTYKILLS.

Unauthorized reproduction or use of GRVTYKILLS branding, artwork, product designs, photographs, or other protected materials may result in legal action.

Trademarks

The GRVTYKILLS name, associated logos, brand marks, product names, slogans, and other brand identifiers may constitute trademarks or other proprietary brand assets of GRVTYKILLS.

Use of the ® symbol should only be made for marks that are actually registered with the appropriate trademark authority. Marks that are not federally registered should not be represented as federally registered trademarks.

Nothing contained on this website grants any person or organization permission or a license to use GRVTYKILLS trademarks, branding, or intellectual property without express written authorization.

Product Information

GRVTYKILLS makes reasonable efforts to accurately display and describe its products. However, colors, textures, measurements, placement of graphics, washes, distressing, embroidery, prints, and other characteristics may vary slightly between products or from what appears on a customer’s screen.

Certain products may be produced in limited quantities and may become unavailable without notice.

Pricing and Availability

All prices, product descriptions, promotions, inventory levels, and availability are subject to change without notice. GRVTYKILLS reserves the right to correct pricing errors, product information errors, or other inaccuracies and, when permitted by applicable law, to cancel or refuse orders affected by such errors.

Third-Party Services and Links

This website may contain links to or integrations with third-party websites, payment providers, social media platforms, shipping carriers, or other services. GRVTYKILLS does not control these third parties and is not responsible for their independent content, policies, security practices, availability, or actions.

Limitation of Liability

To the fullest extent permitted by applicable law, GRVTYKILLS will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of this website, products purchased through the website, or third-party services associated with the website.

Nothing in this Legal Notice is intended to exclude or limit rights or liabilities that cannot legally be excluded or limited under applicable law.

Fraud and Unauthorized Transactions

GRVTYKILLS reserves the right to review, hold, refuse, or cancel orders reasonably suspected of fraud, unauthorized payment activity, resale abuse, or other unlawful activity, subject to applicable law.

Fraudulent transactions, chargeback abuse, theft, unauthorized use of payment information, or other suspected illegal activity may be reported to the appropriate payment provider or authorities when appropriate.

Policy Changes

GRVTYKILLS reserves the right to update or modify this Legal Notice at any time. Changes become effective when posted to this website unless otherwise stated. Customers are encouraged to review this page periodically.

Governing Law

To the extent permitted by applicable law, this Legal Notice and use of this website will be governed by the laws of the State of New York, without regard to conflict-of-law principles. Nothing in this provision limits any consumer rights that cannot legally be waived.

Contact

Questions regarding this Legal Notice, intellectual property, or authorized use of GRVTYKILLS materials may be submitted through the contact information provided on the GRVTYKILLS website.